Having trouble placing holds in the online catalog?

Unfortunately, when we installed the latest upgrade to our integrated library system, i.e., the online catalog, in November we discovered a bug in the software. While we work with the vendor to resolve the problem (and that may take a while), please follow these instructions to place your holds in the online catalog.

• Visit the library web page at www.franklintwp.org and click on the link to the Catalog.
• Scroll to the bottom of that page and enter your User ID and PIN in the appropriate boxes. Then hit the Enter button on your keyboard or click on the button to Login to the e-Library OPAC.
• Once you’ve logged in, you can search for the item(s) you wish to reserve and then place holds as before. You can click on the Place Hold button on the “hit list” (the results of your search) or on the screen that provides details for the particular item. You will be able to continue to search for items and place holds as long as you’re logged in. When you’re done, just click on Logout.