Digital Support

We are happy to provide one-on-one support. Please bring your device to the library's Reference Desk during our regular hours.

If you are are unable to bring your device to the library solutions to common issues can be found on the support pages of each of our digital services:

If you continue to experience issues with one of our services please use one of the options below:

If you are using rbDigital you can submit a support ticket directly using the form found here.

If you are using cloudLibrary or Hoopla please use the form below.

Digital Support Form

Patron Information


If none of the fields below apply please describe your problem in the Comment box.