Overview

• Eligible Items will renew automatically.
• Renewal limits can be found in our full Circulation Policy and are summarized below under Limits & Fees.

How to Renew

• Online, in person, or by phone.
• In person or by phone: provide your library card number.

Important Rules

• Items must be renewed before the due date to avoid fees.
• Renewals extend the due date from the day they are approved.
• Non-renewable items must be returned on time and cannot be immediately re-borrowed.

Renewals Will Be Denied If:

• The renewal limit has been reached.
• The item has a hold (must be returned; you may place a hold afterward).
• The account owes $20 or more in fees.
• The new due date exceeds your library account’s expiration date.

For assistance with blocked accounts, contact the Circulation Desk.

Further details are available in the full Ciculation Policy here.

Overview

• Patrons may place holds in person, by phone, or online. Limit: 25 active holds.
• Online holds for available items are processed when the branch is open; transfers between branches may take up to 48 hours. Patrons will be notified when their hold is ready to be picked up. 
• For urgent holds, call the library.

Without a library card:

• May place 1 hold by phone only, held for 48 hours.

On-shelf items:

• Priority goes to the patron who has the item in hand.
• If checked out by another patron, the original requester is notified when it’s returned.

Notification & Pickup

• Text/ Email notifications will be sent within a few hours of the item becoming available. Phone notifications will be made once a day.
• Patrons will have 4 days to pick up their holds. Extra time may be requested by phone. Scheduled closing are accounted for in the original pick-up date.

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Managing Holds

• No longer need a hold?  Holds can be canceled before the last available pickup date to avoid an unclaimed holds fee. Cancellations can be made by phone, online, or in person.
• Going out-of-town? Unavailable holds can be frozen/suspended until you return. Suspensions can be made by phone, online, or in person.
• Need the first available copy? You can ask staff (in person or by phone) to “group” several titles together if any title will satisfy the request.  Each group counts as one hold.

Cardholders must return materials on time or incur overdue fees, which vary by item type.

If an item is 4 weeks overdue, it is considered lost and the account is billed for replacement (a notice is mailed).

If it reaches 6 weeks overdue, the bill may be sent to collections.

Items can still be returned, and in that case, the cardholder will generally only owe the overdue fees if returned within a reasonable time.

Patrons who return a billed items in good condition, and within one year of the date billed, will only owe the overdue fees for that item.

Full details on borrowing limits and fees can be found in our Circulation Policy here.