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Digital Support

We are happy to provide one-on-one support. Please bring your device to the library’s Reference Desk during our regular hours.

If you are are unable to bring your device to the library, solutions to common issues can be found on the support pages of each of our digital services:

If you continue to experience issues with one of our services please use one of the options below:

If you are using rbDigital Magazines or rbDigital you can submit a support ticket directly using the form found If you are using cloudLibrary or Hoopla please use the form below.

Digital Support

Please use the space here to describe any problems. If possible include any/all of the following: device you’re using, any particular titles you’re having issues with, and the text of any error messages.